1. Introduction
The Woodpecker Inn is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or stay at the Woodpecker Inn.

2. Information We Collect
When you visit our website or make a booking, we may collect the following information:
• Personal Identification Information: Including your name, email address, telephone number, and any other contact details provided when making a reservation or enquiry.
• Payment Information: Including credit or debit card details required to process reservations.
• Website Analytics Data: Information collected through analytics tools (such as Google Analytics), including IP address, browser type, pages visited, and time spent on the website.

3. How We Use Your Information
We may use your personal information for the following purposes:
• Processing Bookings: To confirm and manage reservations at the Woodpecker Inn.
• Improving Our Website: To analyse user behaviour and enhance website functionality and user experience.
• Communication: To send booking confirmations, respond to enquiries, and provide updates regarding your stay, services, or promotions.

4. Website Analytics
• Our website uses third-party analytics services (such as Google Analytics) to collect and analyse user interaction data.
• This may include pages visited, time spent on pages, location based on IP address, and device or browser type.
• This data is collected anonymously and used to improve website performance and user experience.
• Users may disable cookies in their browser settings; however, this may affect certain website functionalities.

5. Data Security
• The Woodpecker Inn implements appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
• While we take all reasonable precautions, no method of data transmission or storage can be guaranteed as completely secure.

6. Sharing of Information
• The Woodpecker Inn does not sell or trade personal information to third parties.
• Information may be shared where necessary to:
– Process bookings or provide services related to your stay
– Comply with legal obligations
– Protect the rights, safety, or property of the lodge, guests, or others
– Share with affiliated leisure groups for marketing purposes
• We may also share information with trusted third-party service providers (such as payment processors or analytics providers) solely for operational purposes.

7. Your Rights
You have the following rights regarding your personal information:
• Access: To request access to personal data held about you
• Correction: To request correction of inaccurate or incomplete data
• Deletion: To request deletion of your personal data, subject to legal requirements
• Objection: To object to the processing of your personal data under certain conditions
• Requests can be made by contacting us directly.

8. Third-Party Links
• Our website may contain links to external websites.
• The Woodpecker Inn is not responsible for the privacy practices or content of such third-party sites.
• Guests are encouraged to review the privacy policies of any external websites they visit.

9. Changes to This Privacy Policy
• The Woodpecker Inn reserves the right to update or amend this Privacy Policy at any time.
• Any changes will be published on this page, and guests are encouraged to review the policy periodically.

We are committed to safeguarding your personal information and ensuring transparency in how it is used.